Zamzam.com: First OTA Platform to Launch B2C Visa Services to Customers
- Zamzam.com launches B2C options to its portal
- A seamless booking experience with exclusive packages and services available directly to travelers
Riyadh, KSA, 12 April 2022: Planning an Umrah trip could quickly turn into a daunting task given the many aspects that are involved. From booking flights and accommodations to ground transfers, the entire process could prove to be more than one person can handle.
With this in mind, Zamzam.com, an online platform for Umrah travels, in joint venture with TBO.COM, one of the leading global travel distributions platforms in the world, is proud to announce that Zamzam.com is now the first OTA platform that offers B2C visa services directly to consumers. Curated and carefully designed packages that meet the needs of pilgrims coming from all over the country the wider GCC regions and the world, can now be easily booked, taking into consideration the cultural preferences and other aspects to help turn the pilgrimage into spiritual journey. The static and dynamic packages include an extensive inventory of leading properties, and transfer services among others, available in a few clicks through the B2C portal.
Reinforcing the role of an online platform in transforming the religious tourism industry, Omar Seraj Akbar, the CEO of Zamzam.com, said: “In line with our core values, we are proud to announce the launch of the B2C services on Zamzam.com, We thank the Ministry of Hajj and Umrah for providing Zamzam.com with this service. Umrah travelers booking directly on the platform are now able to enjoy a seamless booking experience, with or without registration on the portal, and benefit from a variety of handpicked services that provide unique value-added propositions for a divine customer experience”
Zamzam.com is offering services to religious travelers looking to make the best of their Umrah pilgrimage. These include VIP meet & assist services at Jeddah Airport, guided Umrah, guided Mazarath tours, in addition to enriching the visitor's experience through programs that follows the footprints of the Holy Prophet Muhammad S.A.W, and Zamzam Premium services for executives, royal delegations and premium guests among others.
To ensure the success of its B2C operations, Zamzam.com has a dedicated call center facility with experienced multi-lingual staff, and automated WhatsApp chatbot and email support which serve the customers round the clock throughout the year.
In addition, the platform has partnered with several financial institutions such as VFS, Merit, Abu Dhabi Commercial Bank and Buy Now Pay Later to offer exclusive loyalty programs for the customers with the relevant credit cards.
With the aim to revolutionize the travel experience for religious travelers coming to Saudi Arabia from more than 110 countries across the globe, Zamzam.com is committed to creating meaningful pilgrimage experiences for individuals, partner agents, industry professionals, and destination managers alike.
To know more about the online platform, visit www.zamzam.com
Home >> Travel & Tourism Section
Investcorp Launches a USD 1 billion Platform, To Be Anchored by China Investment ...
Charting a greener path: Sustainability in Saudi Arabia's tourism strategy
Diriyah Company Announces Zallal, Diriyah's First Mixed-Use Commercial Office An ...
Inaugural SaudiFood Manufacturing show to put spotlight on Kingdom's F&B manufac ...
Hysek reveals iconic timepieces at Watches & Wonders 2024
Patients in Disguise: Saudi's "Mystery Visitor" Program Delivers Resul ...
Saudi Doctors Sweep Awards at Geneva Inventions Expo 2024
How will billions of muslims preform Hajj in the future?
Saudi film 'Norah' Nominated for Cannes Film Festival 2024
Khabib's Official Training Gloves Will Be Sold at Tooba Charity Auction in Dubai
Formula E and FIA to unveil new gen3 evo race car at upcoming monaco E-prix
Magrabi Eye and Dental Complex Day Surgery Center inaugurates in Makkah
Saudi Investment Recycling Company and SAP extend partnership with new deploymen ...
Victory for Pascal Wehrlein after last Lap Heartbreak for Rowland
Oliver rowland wins misano e-prix opener after antonio felix da costa disqualifi ...
Mitch Evans Looks For Another Italian Triumph As Formula E Descends On Rimini De ...
Hilton Riyadh Hotel & Residences Prepares For A Festive Eid Extravaganza
Watches & Wonders 2024 Unico: Hublot's Manufacture Calibre
Bremont introduces a new generation of its Supermarine diving watch series
Formula E to Use Latest Sustainable Tech to Power its Events Worldwide