Search SaudiArabiaPR.com

Home >> Banking & Investments

Accenture Launches Upgraded Banking Technology Platform at National Commercial Bank

Accenture Launches Upgraded Banking Technology Platform at National Commercial Bank

Thursday, March 30, 2017/ Editor -  

Share

Home >> Banking & Investments

Next-generation technology allows customers to benefit from faster, more advanced services

Dubai, UAE, March 30, 2017:  Accenture (NYSE: ACN), the global professional services company, has successfully completed the core system replacement of the retail banking operations at the National Commercial Bank (NCB). The highly complex project which took approximately two years to complete, was part of NCB’s NextGen program, which was also undertaken with Accenture. 

The implementation of the project marks significant successes and achievements across various fields within the business. The improved platform provides clients with a distinct banking experience, enriched with additional features and a 50 percent reduction in turnaround time for key processes. 

The platform, which will be deployed across NCB’s network of 374 branches throughout the country, plays a pivotal role in the core banking system’s data-driven transformation. The Accenture team, which supported NCB from the outset, was responsible for strategic program management, core system transformation and change enablement. Commencing with a team of five, the project later expanded in scope to include 25 members from 18 countries at its peak.

NCB’s in-house team ensured that the implementation, training, and maneuvering of the new systems were in line with their unique requirements. The key success factors included direct top management involvement, quick strategic decision-making processes, setup of a dedicated transformation team, and a significant time commitment from the business and IT teams.

Speaking on the importance of digital transformation for the bank’s commitment to enhancing customer service excellence, Firas Al Turki, Head of Shared Services Group at NCB, said: “Launching this project will further enhance the digital development of our financial and banking operations and help expand NCB’s base in Saudi Arabia to become the leading digital bank with outstanding customer service. It also reinforces the bank’s efforts to develop its digital infrastructure by providing the best banking standards that reflect positively on the customer’s experience.”  

Omar Boulos, regional managing director of Accenture in the Middle East and North Africa, said, “Working closely with NCB, we were able to achieve several key milestones and replace the core banking system in a relatively quick timeframe. We are proud to see our efforts culminate in a grand-scale transformation and are pleased that NCB will capitalize on this success to speed up processes and increase efficiencies.”

Amr El Saadani, managing director and Financial Services Lead at Accenture in the Middle East and North Africa, said, “We are delighted to see the results of our joint work and are keen to continue our partnership with NCB. This project will set a benchmark for similar programs in the region, and we look forward to wider collaborations of this nature across sectors.”


Previous in Banking & Investments

Next in Banking & Investments


Home >> Banking & Investments Section

Latest Press Release

Ralph Lauren Unveils the Earth Polo, Made Completely From Recycled Materials

Enova Says Smart Facilities Management Enhances Saudi Arabia's SAR 86 Billion Le ...

Celebrate with the new AIGNER Ramadan collection

First Regional Policy Workshop On Enabling the Digital Environment

Uber launches “Women Preferred View” feature for women drivers in Saudi Arabia

HONOR Debuts in the Kingdom with a Shop-in-shop at Jarir Ahasa Showroom

Saudi Women On The Road To Vision 2030

Emirates to deploy its latest Boeing 777-300ER to Riyadh and Kuwait

Ring Showcases Innovative Home Security Products and Solutions at Intersec Saudi ...

The Saudi Streetwear Label You Need to Know Anonymous Celebrates Cultural Divers ...

Longchamp X Nendo A “!” Moment Around Le Pliage®

Airport Show remains key B2B platform for Saudi exhibitors

Saudi tourism sector worth over $70 billion in 2019

OMEN by HP levels up at Gamerscon KSA

Xerox Showcases Solutions that Meet KSA Market Demands

Saudi Insurance Market Sees Another Profit Decline In 2018

Commvault partners with Jeddah University to support on research and training

BMW at Auto Shanghai 2019

Spring Collection 2019 - Versus Mouffetard

Michael Kors Watches | Summer 2019